Data Analyst – Specialist

at Telkom
Location Nairobi, Kenya
Date Posted May 23, 2020
Category Computer & IT
Currency KSH
Work Hours Day


Position: Data Analyst - Specialist
Region: Nairobi
Reporting to: Manager - Network Performance
Band: 3
Department: Technology Division

Who We Are
Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.

Role Purpose
Reporting to the Manager Network Performance, the job holder will be required to leverage data for business benefit and provide actionable insight. This means understanding the data landscape, selecting the best tools to interrogate the data, and through manipulation and analysis, recognize the trends and patterns seen in order to deliver insight that provides business solutions.

How to Apply
Application should be sent to for internal applicants and to for external applicants by providing an updated Curriculum Vitae (CV) before 5th June 2020 including details of your current telephone contacts and names of three referees. Only shortlisted candidates will be contacted.

Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

Experience Requirements

Minimum of 5 years’ experience in Technology

Job Responsibilities

Automate complex, manual and error-prone processes.
Generate on-demand reports for the business users.
Training of users on the various tools developed
Lead the process of data Collection
Interpret data, analyze results using statistical techniques
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Review reports and performance indicators to locate and correct problems
Locate and define new process improvement opportunities
Conduct data Collection from Vendor Tools – NETNUMEN, PRS, ENIQ

Education Requirements

BSC in Information Technology, computer science


Knowledge of Database management tools and usage ( Oracle, SQL)
Scripting skills (VBA, Python..)
Skilled in used of visualization tools ( Power BI, Tableau or Qlik Sense)
Knowledge of Network OSS Tools such as PRS, U200, ENIQ and Netnumen a plus
Conversant with NETNUMEN, PRS, ENIQ tools
Strong planning, organizational and critical thinking skills
Problem solving skills
Must have strong data analytical skills
Visualization of tools like Power BI, or tableau tools desirable.
Well conversant with windows and Linux server environments
Should be familiar with project management processes such as budgeting and scheduling.
Drop files here browse files ...
Are you sure you want to delete this file?