ICT Officer

at International Livestock Research Institute (ILRI)
Location Nairobi, Kenya
Date Posted June 6, 2019
Category Computer & IT
Currency KSH
Work Hours Day
Street Address Nairobi Branch


ICT Officer I - End Point, Nairobi
Organization: International Livestock Research Institute (ILRI)
Country: Kenya
City: Nairobi, Kenya

The International Livestock Research Institute (ILRI) seeks to recruit an End Point Officer who will be responsible for the central management and administration of close to 2,300 ILRI/ICRAF Endpoint devices (laptops, desktops, etc) distributed globally and systems running on Endpoints using multiple Endpoint management systems.

The International Livestock Research Institute (ILRI) works to improve food and nutrition security and reduce poverty in developing countries through research for efficient, safe and sustainable use of livestock. It is the only one of 15 CGIAR research centres dedicated entirely to animal agriculture research for the developing world. Co-hosted by Kenya and Ethiopia, it has regional and country offices and projects in East, South and Southeast Asia as well as Central, East, Southern and West Africa.

Experience Requirements

5-7 years of relevant experience.

Job Responsibilities

Central management and administration of endpoint devices (laptops, desktops, mobile devices etc) and systems running on endpoints using multiple endpoint management systems globally.
Manage, maintain and provide II/III technical support for Endpoint services and systems management platforms e.g Kaseya, Symantec Backup, ESET Endpoint Security, Office 365, Amazon S3, Amazon Glacier amongst others.
Research, evaluate, design, recommend, implement and support of new Endpoint systems technologies and improvement of existing ones. E.g. Endpoint security, business continuity, imaging, endpoint management tools, etc.
Continual monitoring, reporting and improvement of ICT Endpoint Systems and Services in coverage, service efficiency, effectiveness per established key performance indicator (KPIs)
Develop workstation configurations that consider the requirements of several standard and unique applications and configurations simultaneously on a global scale or a group of endpoints.

Education Requirements

Bachelor's degree in Information Technology/Computer Science.
Certification in MCSE, ITIL, Office 365 is desirable.


Strong knowledge and experience with multiple system environments consistent with the position accountabilities
Drop files here browse files ...
Are you sure you want to delete this file?