|Date Posted||June 6, 2019|
Computer & IT
|Street Address||Nairobi Branch|
ICT Officer I - End Point, Nairobi
Organization: International Livestock Research Institute (ILRI)
City: Nairobi, Kenya
The International Livestock Research Institute (ILRI) seeks to recruit an End Point Officer who will be responsible for the central management and administration of close to 2,300 ILRI/ICRAF Endpoint devices (laptops, desktops, etc) distributed globally and systems running on Endpoints using multiple Endpoint management systems.
The International Livestock Research Institute (ILRI) works to improve food and nutrition security and reduce poverty in developing countries through research for efficient, safe and sustainable use of livestock. It is the only one of 15 CGIAR research centres dedicated entirely to animal agriculture research for the developing world. Co-hosted by Kenya and Ethiopia, it has regional and country offices and projects in East, South and Southeast Asia as well as Central, East, Southern and West Africa.
Manage, maintain and provide II/III technical support for Endpoint services and systems management platforms e.g Kaseya, Symantec Backup, ESET Endpoint Security, Office 365, Amazon S3, Amazon Glacier amongst others.
Research, evaluate, design, recommend, implement and support of new Endpoint systems technologies and improvement of existing ones. E.g. Endpoint security, business continuity, imaging, endpoint management tools, etc.
Continual monitoring, reporting and improvement of ICT Endpoint Systems and Services in coverage, service efficiency, effectiveness per established key performance indicator (KPIs)
Develop workstation configurations that consider the requirements of several standard and unique applications and configurations simultaneously on a global scale or a group of endpoints.
Certification in MCSE, ITIL, Office 365 is desirable.