|Date Posted||March 23, 2020|
Telecommunications & Customer Service
Interaction Designer - (19000066)
An Evergreen Requisition is an advertisement for positions that Safaricom PLC hires for throughout the year. It is a way for Safaricom to build a database of qualified, interested individuals for a particular job function so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest for a particular job function within the Safaricom family.
In addition to submitting your resume to an Evergreen Requisition, we encourage you to create a job search agent to be alerted when positions in your areas of interest become available. In the job search agent specify all the geographic locations you would consider. *
The Interaction Designer will primarily be responsible for translating user research into user requirements, strongly advocating for the user throughout the design and development process and creating, improving and owning the experience of the users.
Deliverables expected from an interaction designer include but are not limited to wireframes, user journeys, experience maps, storyboards, concepts, proto-personas and personas, stakeholder maps, scenarios and contextual inquiry models.
Clearly articulating user challenges and user needs through use of storyboards, user journeys, experience maps and other UX models
Usability and user experience testing
Creating the interactive layout of products and concepts
Conducting design sprints
Testing and analysing recently released products/features to identify potential areas of improvement