Job

Kenya Director of Field Operations

at One Acre Fund
Location Nairobi, Kenya
Date Posted February 18, 2020
Category Management
Job Type FULL_TIME
Currency KSH
Work Hours Day

Description

Kenya Director of Field Operations

ABOUT ONE ACRE FUND
Founded in 2006, One Acre Fund supplies smallholder farmers with the agricultural services they need to make their farms vastly more productive. We provide quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural trainings to improve harvests. We measure our success by our ability to make farmers more prosperous: On average, farmers harvest 50 percent more food after working with One Acre Fund.

We are growing quickly. We currently serve more than 800,000 farm families in Eastern and Southern Africa, with more than 7,500 full-time staff, and we aim to serve 1 million farm families by 2020.

JOB DESCRIPTION
The Field Operations team is the heart of our program directly serving clients. As the Field Operations Director, you will directly manage our team of 3,000+ staff and lead the implementation of our high-impact program across four sub-teams: field execution, field deliveries, customer service, and field staff management. You will report directly to the Deputy Country Director - Program.

Experience Requirements

8+ years of managing a successful and large team
Project management and execution:

Job Responsibilities

Guide daily operations and set strategy to improve our largest country program
Create strategies ensuring this team can continue 25%+ annual growth
Improve daily execution, ensuring customer service is the forefront of our work
Develop and grow our team of over 3,000 staff, across multiple regions in Kenya
Improve sales, training, and portfolio management ability of field staff.
Hire and mentor future leaders, to promote rapid career growth and program expansion.
Promote customer-centricity across core operations, and increase program impact
Ensure our customer-service remains focused on delivering real, tangible impact to customers
Oversee and improve our training efforts, ensuring they are streamlined
Shape country-level strategy

Education Requirements

A minimum Bachelor's Degree

Skills

Ability to develop, plan, and execute complex programs across a large team
Growth mindset: Enthusiasm for learning, feedback and continuous improvement
Results-oriented: You set goals and take ownership of driving towards them
Cross-cultural fluency: You will collaborate with colleagues from diverse backgrounds
Leadership experience in the marketing sector is an advantage
Strong educational background;
A willingness to commit to living in a rural area for at least two years
English required; Kiswahili strongly preferred
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