|Date Posted||February 18, 2020|
Kenya Director of Field Operations
ABOUT ONE ACRE FUND
Founded in 2006, One Acre Fund supplies smallholder farmers with the agricultural services they need to make their farms vastly more productive. We provide quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural trainings to improve harvests. We measure our success by our ability to make farmers more prosperous: On average, farmers harvest 50 percent more food after working with One Acre Fund.
We are growing quickly. We currently serve more than 800,000 farm families in Eastern and Southern Africa, with more than 7,500 full-time staff, and we aim to serve 1 million farm families by 2020.
The Field Operations team is the heart of our program directly serving clients. As the Field Operations Director, you will directly manage our team of 3,000+ staff and lead the implementation of our high-impact program across four sub-teams: field execution, field deliveries, customer service, and field staff management. You will report directly to the Deputy Country Director - Program.
Project management and execution:
Create strategies ensuring this team can continue 25%+ annual growth
Improve daily execution, ensuring customer service is the forefront of our work
Develop and grow our team of over 3,000 staff, across multiple regions in Kenya
Improve sales, training, and portfolio management ability of field staff.
Hire and mentor future leaders, to promote rapid career growth and program expansion.
Promote customer-centricity across core operations, and increase program impact
Ensure our customer-service remains focused on delivering real, tangible impact to customers
Oversee and improve our training efforts, ensuring they are streamlined
Shape country-level strategy
Growth mindset: Enthusiasm for learning, feedback and continuous improvement
Results-oriented: You set goals and take ownership of driving towards them
Cross-cultural fluency: You will collaborate with colleagues from diverse backgrounds
Leadership experience in the marketing sector is an advantage
Strong educational background;
A willingness to commit to living in a rural area for at least two years
English required; Kiswahili strongly preferred