Program Support Intern

at FHI 360
Location Nairobi, Kenya
Date Posted February 12, 2020
Category Social Services & Nonprofit
Currency KSH
Work Hours Day


Program Support Intern, Nairobi, Kenya
Organization: FHI 360
Country: Kenya

Experience Requirements

At least 8-10 years of relevant professional experience of working alongside and supporting government health agencies and/or other key health stakeholders on issues related to health financing or health systems strengthening.
Experience providing process facilitation support on issues related to health systems strengthening is a highly desired – i.e., supporting a country-led process that has broad stakeholder buy-in, develops the capacity of country partners, and leads to contextually appropriate and technically valid solutions.

Job Responsibilities

Support to SPARC’s country engagement process (in consultation with Executive Director and Program Manager)

Develop TORs for regional resource persons to provide coaching support (i.e., “coaches”) to SPARC country engagements; Lead identification of coaches for SPARC country engagements; Prepare coaches for their engagements, including orienting them to the “coaching approach.”; Serve as the SPARC key focal person for coaches throughout their engagements; Monitor coaching engagements and ensure that quality assurance is provided from the SPARC team, as necessary; Work with the Knowledge Management Lead and Communications Manager to ensure coaching engagements are documented; Develop tools to support use of the “coaching approach” in SPARC country engagements, as needed.

Stakeholder engagement

Develop a pool of regional experts with strategic purchasing expertise who are prepared to provide coaching support to countries; · Collaborate with the Coaching Leads from ACS and the HSS Accelerator to engage with and facilitate the FORCE – a regional community of health systems experts dedicated to co-creating the “coaching approach” and learning from one another as they implement this approach.

o Help convene regular meetings of the FORCE; Maintain and circulate a weekly newsletter; o Facilitate linkages between the FORCE and SPARC country engagements.

Knowledge management

· Work with the Knowledge Management Lead to develop knowledge products related to the “coaching approach.”

· Work with the Knowledge Management Lead to produce additional learning modules to prepare SPARC coaches.

Thought leadership

Collaborate with the coaching focal persons from ACS and the HSS Accelerator, as well as the FORCE, to continue co-creating the “coaching approach.”; · Provide inputs into the development of tools and resources to support the “coaching approach” at a global level (e.g., development of a global database of experts).

Education Requirements

Advanced degree in Public Health, Health Economics, Public or Social Policy, International Development or other relevant field.


Demonstrated track record in building and maintaining strong stakeholder relationships.
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