RFP for Tele-Mental Health Technology

at Center for Victims of Torture
Location Nairobi, Kenya
Date Posted May 31, 2020
Category Healthcare
Currency KSH
Work Hours Day


RFP for Tele-Mental Health Technology-Recommendations for Context-Appropriate Tele-Mental Health Technology
Organization CVT Posted 27 May 2020 Closing date 5 Jun 2020
The Center for Victims of Torture

RFP for Tele-Mental Health Technology

The Center for Victims of Torture (CVT), headquartered in Minneapolis, USA, invites proposals to help it identify appropriate tele-mental health technologies for remote and virtual delivery of core services to clients in diverse settings.

Client: The Center for Victims of Torture RFP Title: Recommendations for Context-Appropriate Tele-Mental Health Technology Funding Level: Cost-efficient proposals or those that incorporate gift-in-kind contributions will be viewed favorably. Eligibility: Applicants must have the capacity to liaise with CVT staff in the US and abroad.

About The Center for Victims of Torture

The Center for Victims of Torture works toward a future in which torture ceases to exist and its victims have hope for a new life. We are an international nonprofit dedicated to healing survivors of torture and violent conflict. We provide direct care for those who have been tortured, train partners around the world who can prevent and treat torture, and advocate for human rights and an end to torture. CVT’s current strategic plan emphasizes growth to expand core activities, including direct services, which currently include psychosocial counseling, psychotherapy, psychoeducation, psychological first aid, crisis stabilization, trauma-informed physiotherapy, case management, and staff care. As part of CVT’s strategic efforts to expand the number of survivors who benefit from our services abroad, CVT is both designing new clinical interventions and seeking innovative new ways to deliver them. Remote care is an essential factor in enhancing accessibility and inclusivity of services, and in reaching populations in hostile or insecure environments as well as those facing social, health, and legal barriers that may restrict movement.

The current RFP, therefore, supports the following strategic goals:  Develop and test innovative approaches that extend the reach and effectiveness of rehabilitation services for survivors  Develop plans to enhance program continuity and sustainability  Further the realization of the right to rehabilitation for survivors globally and increase access to high quality and appropriate mental health and psychosocial support invest in technology systems and develop technical infrastructure that facilitates seamless and secure international communications and functionality.

CVT’s full strategic plan is available for viewing on its website.

RFP: Tele-Mental Health Technology

Summary Statement of Work and Deliverables

The Center for Victims of Torture

CVT delivers services over ten sites internationally (non-US). Its clinical team consisting primarily of psychotherapists, psychosocial counselors, physiotherapy and rehabilitation staff, and social workers totals approximately 130 team members. The services they deliver can be categorized as intensive (specialized) rehabilitation services and non-intensive (non-specialized) psychosocial or resilience services. Intensive rehabilitation services are the primary form of service delivery. These services may vary in, but primarily use a group modality and involve 510 weekly sessions.

Experience Requirements

Experience implementing 5+ similar projects  Registered to conduct business or consulting services in country of operations

Job Responsibilities

Can you demonstrate knowledge of the legal and ethical principles governing telemental/ telebehavioral health?
Are you well-grounded in the evidence-based research related to telemental/ telebehavioral health?
Are you well grounded in latest and emerging trends in telemental/telebehavioral health?  Are you well grounded in knowledge of software and technology requirements needed?
Are you familiar with LMIC or humanitarian settings utilization of technology?
Are you familiar with both low-tech and more tech-heavy methods of telehealth?
Are you able to help train staff, as needed, in the competencies related to telemental/ telebehavioral health?
Are you able to advise the CVT Tech Department on what support & maintenance any recommended platforms or systems would require?
Are you able to provide price quotes for the technology infrastructure related to any recommended platforms or systems?
Are you able to transform existing models of clinical psychotherapy, physiotherapy, and group therapy into ones that utilize telehealth technologies?
Are you able to provide options for future integrations between telehealth platforms and electronic health records systems?


The successful responded must agree to additional vetting, including but not limited to reference checks, background check, and/or review of names of key personnel and leadership against risk management databases.

Evaluation Criteria and Scoring Rubric

 Application demonstrates an ability to assess and understand CVT’s particular needs
The Center for Victims of Torture
Application demonstrates a feasible process and timeline for delivering outputs within three months of contract signing, or September 30th, 2020. Application demonstrates a cost-efficient budget that is sensitive to the humanitarian and not-for-profit nature of CVT’s work.
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